Tech

Most CEOs say boards are too trigger-happy on AI transformation, a survey found

CEO and board members in a meeting
CEOs and boards aren't in agreement over the pace of AI transformation, per a new BCG survey. gilaxia/Getty Images
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CEOs and their board of directors aren't on the same page about how quickly their companies should integrate AI, according to a new BCG survey.

"Split Decision: The BCG CEOs and Boards Survey," published on Monday, polled 625 business leaders worldwide. Of the 351 CEOs and 274 board members from leading companies surveyed, 44% were based in the US.

The survey results point to a divide at the top of organizations over the pace of AI transformation. While boards tend to favor an aggressive approach to AI adoption, CEOs prefer a slower rollout, it found.

Specifically, 61% of surveyed CEOs felt their boards are "rushing AI transformation," with 54% agreeing and 7% who strongly agreeing with the statement. By contrast, 21% of CEOs disagreed or strongly disagreed, while 18% held a neutral opinion.

CEOs said they want boards to take a more "cautious" and "deliberate" approach. Boards, meanwhile, said they are pushing executives to be "more aggressive" and pursue more AI opportunities across their organizations, the survey found.

BCG suggested that the gap may be partly driven by boards' confidence in their understanding of AI. Among board members with lower confidence in their AI knowledge, 40% said their organizations were moving too slowly with AI adoption, compared with 20% who were satisfied with the current pace.

The consulting firm said this may indicate that "uncertainty is translating into a heightened sense of urgency."

More than half of the surveyed CEOs said boards needed a better grasp of the gap between "headline AI hype" and reality.

The tension comes as companies increasingly bake AI into workflows. Big Tech and Wall Street firms have been setting internal goals and revamping performance reviews to encourage AI adoption.

Meta has set goals for engineers; Google managers can mandate the use of assistants and AI agents; and JPMorgan Chase tracks AI usage through internal dashboards.

At Amazon, the pressure to adopt AI is also rising. Business Insider's chief tech correspondent Eugene Kim reported that the tech giant's retail division is now monitoring how many engineers use AI each month and how often those tools are embedded into daily workflows.

At many leading companies, using AI is no longer up for debate. At the top, however, the question is just how fast to implement it.

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Joshua Nelken-Zitser
Joshua Nelken-Zitser is an award-winning Senior Reporter at Business Insider’s London bureau covering wealth, spending, and consumer culture.Through features, on-the-ground reporting, and As Told To essays, he explores how people use their money, from everyday spending to elite lifestyles, and what those choices say about modern life. His work focuses on the culture of money: how money shapes places and people, and how the world around them influences how they choose to spend.Joshua previously spent five years on the news desk, reporting from the US, across Europe, and the Middle East. In 2024, he received the Axel Springer Award for Change — Journalistic Piece of the Year and was highly commended at the British Journalism Awards for a multi-year investigation into subsidized gender-transition surgeries in Iran.His debut book (TRAUMA BONDS: How Generational Trauma Shapes, Divides and Connects Us) will be published by HarperCollins in January 2027.Got a tip? Email jzitser@businessinsider.com. You can also follow him on X or Instagram.ExpertiseFeatures and reporting on affluent lifestyles, consumer spending, and the culture of money, alongside first-person stories about how people live and spend.Popular articlesWealth and spending:Series: Welcome to the 'Hamptons of England'Series: Living large in tiny homesI watched the ultra-rich descend on Venice for Jeff Bezos' wedding — and was shocked by how little locals cared'Clients bring back entire wardrobes': Tailors say Ozempic is reshaping Wall StreetThe new millennial flex: spending thousands on a birthday weekend at a chateauInternational features reporting:Iran will pay for your gender-transition surgery, but it comes with a cost — your dignityShe was killed by a look-alike she met on Instagram, police say. It thrust her family in Africa into a true-crime nightmare.How the trans alpaca ranchers of Custer County, Colorado, are forging a new frontierThe European housing crisis warping millennial life: The average Croatian lives with parents until 33Lithuania is the world's happiest place for under 30s, but it's also Europe's suicide capitalThe 'fairytale' French castles being used to shelter Ukrainian refugeesMost armies ignore autistic people. Israel is calling them up.