Retail

Slop bowls are getting their groove back

cava slop bowl
Fast-casual chains like Chipotle and Cava are gaining ground amid the K-shaped economic recovery. Dixie D. Vereen/For The Washington Post via Getty Images
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The old recession playbook said consumers under financial pressure would trade down to the cheapest meal they could find.

That's not what's happening these days.

Instead, Americans are eating out less often, scrutinizing every restaurant purchase, and concentrating their spending among a shrinking group of perceived winners. And increasingly, those winners look a lot like Chipotle and Cava.

A year ago, fast-casual chains built around customizable bowls and salads were among the restaurant industry's biggest casualties thanks to stretched consumers. Diners balked at lunch tabs creeping past $20, traffic slowed, and executives spent much of 2025 talking about value.

Now, those same chains are pulling away from the rest of the pack.

The shift reflects a broader K-shaped economy that has upended traditional restaurant wisdom. Bank of America analyst Sara Senatore previously told Business Insider that restaurant chains have been dealing with softer demand among lower-income consumers for years, while spending among higher-income households has remained resilient. That dynamic has helped casual dining outperform parts of the quick-service sector and complicated the assumption that consumers under pressure automatically migrate to the cheapest options.

A worthwhile splurge

Consumer Edge's 2026 restaurant outlook describes a "barbell-shaped recovery" in which consumers are increasingly either trading down into value-oriented quick-service restaurants or trading up for experiences they believe are worth the money, while the middle gets squeezed. In that environment, brands like Chipotle and Cava are "regaining momentum through innovation and improved value perception," the report says.

The report found consumers are allocating a larger share of food spending to groceries while becoming more deliberate about restaurant visits. When they do spend, they're rewarding brands that offer a compelling combination of quality, convenience, portion size, and perceived value.

An employee adds sour cream to a Chipotle bowl.
Chipotle's recent menu innovations include its traffic-driving high-protein menu, chicken al pastor, cilantro-lime sauce, and the return of its Chipotle Honey Chicken limited-time offer.  Bloomberg/Getty Images

That distinction matters — because it isn't that Chipotle and Cava suddenly became cheap. It's that diners increasingly see them as a better use of their restaurant budget than many alternatives.

Consumer Edge found that for transactions above $30, Chipotle and Cava were among the brands gaining share, while pizza chains and chicken chains lost ground. The report said consumers are reallocating larger-ticket spending away from traditional shareable formats and toward "healthier, higher-quality customizable fast casual options."

Executives at both companies are leaning into that shift.

Chipotle CEO Scott Boatwright said during the company's Q1 earnings call that Chipotle's "recipe for growth" strategy is gaining traction, helped by a steady drumbeat of menu innovation, including the high-protein menu, chicken al pastor, cilantro-lime sauce, and the return of Chipotle Honey Chicken.

He said Chipotle continues to price below inflation because "reinforcing our value proposition is the right thing to do in this environment."

During Cava's Q1 call, CEO Brett Schulman pointed to broad-based demand and said lower-income customer cohorts continue to outperform "as we bridge this K-shaped economy."

The Mediterranean chain raised its full-year outlook after first-quarter same-restaurant sales rose 9.7%, driven primarily by traffic growth.

Consumer spending is still soft

Not every fast-casual chain is sharing in the rebound.

A worker scoops an ingredient for an order from the salad bar inside a Sweetgreen restaurant.
Other fast-casual chains like Sweetgreen are not seeing the same boost as Chipotle and Cava.  Bloomberg/Getty Images

Consumer Edge found stronger performance at Chipotle and Cava, offset by softer results at Sweetgreen, Panera Bread, and smaller concepts. While the category overall remained roughly flat, the report said larger players had managed to "rehabilitate perceived value" through menu innovation and pricing discipline, while weaker brands continued losing traffic.

Customer-satisfaction data tells a similar story. The American Customer Satisfaction Index said consumers are spending "more selectively" and placing greater emphasis on "consistency, reliability, and perceived value" rather than simply chasing the lowest price. Brands that consistently deliver are gaining ground; those that don't are getting left behind.

The consumer hasn't bounced back, and restaurant traffic hasn't magically returned. Americans are still cutting back.

However, in an industry where diners are questioning every meal away from home, the customizable bowl has become one of the few splurges that still feels justified.

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Katherine Tangalakis-Lippert's face on a white background
Katherine Tangalakis-Lippert
Katherine Tangalakis-Lippert is a senior reporter on Business Insider's West Coast team. When she's not writing about trending business and tech news, from the latest supply chain snarls or advancements in AI, she covers the food and restaurant industries, specifically companies such as Starbucks and McDonald's.Some of her prior areas of focus have included coverage of the Supreme Court and emerging technologies such as quantum computing.Katherine has worked on award-nominated projects and has appeared on Good Morning America, NBC, CNN, and other outlets to discuss her reporting.Prior to joining Business Insider, she covered retail, hospitality, and nonprofits at the San Fernando Valley Business Journal and received a master's degree in investigative reporting from the University of Southern California.Reach outDo you have feedback or a story tip? Contact Katherine on Signal at byktl.50, or email her at ktl@businessinsider.com.Follow her on Twitter and Instagram @scrawlgirl.Some of her recent scoops, exclusives, and original stories include: Starbucks set up a new office. It's a 5-minute drive from the CEO's California home.Inside Starbucks' crackdown on cup notesEndless Shrimp was Red Lobster's rock bottom. Now it's clawing back.Chipotle's new PAC signals a change in how the company engages in politicsKFC lost its footing in the Chicken Wars. Now it's gunning for a 'Kentucky Fried Comeback.'A few other highlights include: Clarence Thomas raised him 'as a son.' Now he's facing 25-plus years on weapons and drug charges.Call her Ivanka Kushner'Maybe I'll just resign:' Federal workers react to DOGE productivity emailSpaceX launches cause late-night booms that rattle windows, set off car alarms, and may damage property. Locals are pushing back.The US-China tech race is moving from chips to the raw materials they're made of