Tech

Mark Zuckerberg's metaverse ambitions are shrinking

Mark Zuckerberg stands with his hand clenched in front of his mouth.
Meta CEO Mark Zuckerberg. Drew Angerer/Getty Images
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About a year ago, Meta CEO Mark Zuckerberg couldn't stop talking about the metaverse, saying it was no less than the future of his entire company. He renamed the company in honor of these ambitions. Today, it's a relative blip when he speaks publicly.

In his Tuesday note regarding plans to lay off 10,000 employees at Meta, formerly known as Facebook, Zuckerberg mentioned the metaverse just twice in over 2,000 words, many of which were focused on the future of the company. He mentioned AI four times, positioning the development of that technology as now being Meta's "single largest investment."

It's a major shift from last year, when building the metaverse seemed more of an obsession for Zuckerberg, even as those inside the company and close to the CEO grew concerned about its business prospects and a lack of strategy. The metaverse was billed as an immersive, 3D version of the entire internet.

Now, Zuckerberg says AI is being built "into every one of our products."

"We have the infrastructure to do this at unprecedented scale and I think the experiences it enables will be amazing," he said of AI in his note.

Meta also focused on discussing AI in its fourth-quarter and full-year earnings. Executives mentioned it half a dozen times during a call with Wall Street analysts, while the metaverse was not mentioned at all. Meta already uses AI to improve targeting content to users, and importantly, the targeting capability of its massive advertising business, which is still recovering from Apple's privacy changes from early last year.

Zuckerberg wrote Tuesday that building the metaverse "also remains central to defining the future of social connection," before quickly moving on to talk of user growth on Meta's apps: Facebook, Instagram, and WhatsApp.

That was about it for the metaverse. Last month, Zuckerberg and Meta's new chief financial officer, Susan Li, noted that Reality Labs — the division handling metaverse work and projects overseen by the company's chief technology officer, Andrew Bosworth — would be put under the same "efficiency" push as the rest of the company. Last week, Li pointed to Reality Lab products like the Portal device as an example of the types of projects that would be shut down this year.

"In our Year of Efficiency, we are focused on canceling projects that are duplicative or lower priority and making every organization as lean as possible," Zuckerberg said Tuesday.

It's a relief to investors and Wall Street analysts, who last year grew increasingly frustrated with Zuckerberg's once defiant tone on the massive cost of metaverse work. Reality Labs lost nearly $14 billion last year. It's set to lose $15 billion this year and is on track to cost the company $20 billion a year going forward. Now, the expectation is for that outlook to be slimmed down.

Shares of Meta hit their highest level in six months by Tuesday afternoon, with the stock up more than 7% by the end of day.

Meta's expense outlook for 2023 has already shrunk again by $3 billion, down to a range of $86 billion to $92 billion from a previous guidance of $89 billion to $95 billion, Mark Mahaney, Evercore's senior managing director, noted on Tuesday.

"The Year of Efficiency is becoming more efficient," Mahaney said. "With the new, lowered expense guidance, Meta is declaring that it can recover to growth with de minimis growth in expenses."

Are you a Meta employee or someone else with insight to share? Contact Kali Hays at khays@insider.com, on secure messaging app Signal at 949-280-0267, or through Twitter DM at @hayskali. Reach out using a non-work device.

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Kali Hays was a Tech Correspondent at Business Insider covering the major social media platforms like Meta, Twitter, and Snap. Her reporting covered major changes and the internal culture at these companies, the founders and executives who run them, and business developments and products. Hays also wrote frequently about AI and emerging trends and shifts in the tech industry overall. Her work has been widely cited, including by the FTC in an investigation into Elon Musk’s takeover of Twitter, and she has appeared as an expert on NBC, CBS, the BBC and elsewhere. She lives in the San Francisco Bay Area and can be contacted directly with information by phone or text at +1-949-280-0267. Reach out using secure messaging app Signal or with a non-work device. Find her on Twitter at @hayskali or on Threads @kalihays1.Her exclusive reporting and scoops include:Meta's Facebook Messenger hit with layoffs amid ongoing 'efficiency' pushLayoff angst looms over Meta employees as they face tough performance reviews and ongoing reorgsMeta aiming to reveal and demo Orion, its first true AR glasses, at its fall developer conferenceMeta's Responsible AI team shrinks amid layoffs and restructuring, even as the company goes all-in on AIMeta updates RTO policy with stricter mandate, saying workers may lose their jobs if they don't show up 3 days a weekLeaked documents from Mark Zuckerberg and Priscilla Chan's charity include a tacit admission that their biggest bet on education reform was a flop'He is in war time': Mark Zuckerberg's desperate, last-ditch attempt to remake himself — and MetaOpenAI is expected to release a 'materially better' GPT-5 for its chatbot mid-year, sources sayOpenAI's employees were given 2 explanations for why Sam Altman was fired. They're unconvinced and furious.AI is killing the grand bargain at the heart of the web. 'We're in a different world.'Jack Dorsey warns Block employees of coming job cuts: 'The growth of our company has far outpaced the growth of our business.'Elon Musk is considering taking X out of Europe amid EU compliance investigationLeak: Elon Musk said he wants X to be a dating app, too, in an all-hands meeting on the anniversary of his Twitter takeoverLinda Yaccarino, Elon Musk, and the most difficult CEO job on earthElon Musk's Twitter races to build a live video service as it woos right-wing media personalitiesElon Musk is moving forward with a new generative-AI project at Twitter after purchasing thousands of GPUsSnap begins a new round of layoffs with staffers expecting more next weekEvan Spiegel proclaims 'social media is dead' in leaked memo, predicts Snap is about to 'transcend' the smartphoneSnap workers say they're being closely 'tracked' to enforce compliance with the RTO mandateHow Snap misread big threats from TikTok and Apple and lost its chance at becoming an advertising giant